FAQ

Frequently Asked Questions

What is probiotic soda?

Probiotic soda is a naturally fermented soft drink that contains live cultures produced during fermentation. It offers a refreshing alternative to conventional soft drinks by combining traditional brewing methods with real ingredients and natural carbonation.


Does your soda contain live probiotics?

Yes. Milla's Fizz are laboratory tested and contains multiple live probiotic strains that develop naturally during fermentation.


What makes your drinks different?

We make our drinks in small batches using traditional fermentation, real fruit and cold-pressed ingredients. We never use artificial preservatives, colouring or flavouring, allowing the ingredients to speak for themselves.


Is it a healthier alternative to soft drinks?

Our drinks are naturally fermented, low in sugar and caffeine-free. They also contain live cultures and fresh ginger, making them a refreshing choice for those looking to move away from conventional soft drinks.


Does it contain caffeine?

No. All flavours are naturally caffeine-free and can be enjoyed any time of the day.


Does it contain artificial preservatives, colouring or flavouring?

No. We don't add artificial preservatives, colouring or flavouring—just carefully selected ingredients and a traditional fermentation process.


Does it contain alcohol?

Natural fermentation produces trace amounts of alcohol. Like many fermented beverages, each bottle contains less than 0.5% alcohol by volume (ABV).


Why does it need to be refrigerated?

The live cultures remain active after bottling. Keeping the bottles refrigerated between 0–6°C helps preserve their freshness, flavour and carbonation while slowing further fermentation.


How should I store it?

For the best taste and quality, store your bottles in the refrigerator. Short periods at room temperature are generally fine, but fermentation will continue, gradually changing the flavour, colour and carbonation.


What's the shelf life?

Although naturally fermented drinks don't spoil in the same way as many conventional beverages, they continue to evolve over time. For the best flavour, we recommend enjoying them within 3 months when kept refrigerated.


Why do bottles sometimes taste slightly different?

Every batch is handcrafted using seasonal ingredients and natural fermentation. Small variations are normal and are part of what makes each batch unique.


How should I serve it?

Serve well chilled and open carefully, as natural carbonation builds up during fermentation. Enjoy straight from the bottle or pour over ice.


Where are your drinks made?

Every bottle is handcrafted in Hong Kong using carefully selected ingredients and traditional small-batch methods.


Do you deliver across Hong Kong?

Yes. We offer delivery throughout Hong Kong, with shipping options available during checkout.


Where can I buy your drinks?

The full range is always available from our online store.

You can also find selected flavours at:


Can I enjoy it every day?

Absolutely. Whether you're looking for something refreshing, naturally fermented or simply a delicious alternative to traditional soft drinks, it's made to be enjoyed whenever you like.


Do you recycle bottles?

Yes. If you have empty bottles, we'd love to have them back. Simply return them the next time you see us so they can be reused or recycled responsibly.